Privacy policy

PRIVACY POLICY

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the pages(s) you visited. We will not sell your personally identifiable information to anyone.

Text Message Policy

This Privacy Policy governs how we treat the Personal Information collected from all persons through the Fogo Charcoal text message subscription service. Through this subscription service, Fogo Charcoal will receive from the third party provider, currently Klaviyo and/or Manychat, the following information: your name or other screen name provided in connection with the messages, and your phone number as entered into the website.

The information and data collected by Fogo Charcoal will be saved and used solely for its marketing purposes. Subscription to text messages from Fogo Charcoal will allow subscribers to receive automated text messages sent via the services of Klaviyo, Manychat or other third parties sending automated marketing messages on behalf of Fogo Charcoal.

Phone numbers collected through the subscription service for automated text messages found at fogocharcoal.com will be stored and saved for its own marketing and communication purposes. Fogo Charcoal will not sell or share personal information entered by you with other nonaffiliated entities and/or companies. Accordingly, the personal information entered through our website may be collected, used, and held by Fogo Charcoal, Klaviyo, Manychat or other third parties sending automated marketing messages on behalf of Fogo Charcoal.

This data is collected through direct interaction as such information is collected from the Fogo Charcoal website, whereby customers input their personal information in the process of subscribing to receive automated text messages from Fogo Charcoal.

Any potential data sharing of any of the data collected by Fogo Charcoal and/or the third party subscription service providers excludes the opt in data and consent information provided by You at the time that you subscribed to receive texts from Fogo Charcoal and its affiliates.

Fogo Charcoal engages appropriate security measures to prevent the loss, misuse or destruction of the personal information collected. Access to your personal information is limited only to those employees, agents, and other third party service providers who have a business need to know, i.e. Klaviyo, Manychat and/or other third parties sending automated marketing messages on behalf of Fogo Charcoal. Your personal information may only be processed upon Fogo Charcoal’s instruction, and employees following any such direction are subject to a duty of confidentiality. If Fogo Charcoal becomes aware of any breach to its storage of its customers information gained through its subscription service, it will provide notice to You.

Fogo Charcoal will retain your personal information only for as long as necessary to fulfill the purposes we collected it for, i.e., marketing and communication purposes, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law, Fogo Charcoal will keep basic information entered into its website for six years after they cease being customers for tax and legal purposes.

This Privacy Policy is limited to information collected virtually through the Fogo Charcoal website and will not include information collected offline. Fogo Charcoal reserves the right to update this privacy statement at its sole discretion. Should the Privacy Policy change the purposes for which the data is collected, Fogo Charcoal will provide notice of any changes in its intended purposes of the data collected.

For help or more information, please refer to the contact us page at https://www.fogocharcoal.com/pages/customer-service.

For further Privacy terms and conditions, please read our Terms & Conditions by clicking here.